COVID-19 UPDATE
We Are In This Together!
COVID-19 Update: May 8, 2020 - Due to the COVID pandemic, the USPS postal service has been MUCH SLOWER than normal. If you need a product quickly, please select Priority or Express Mail. US First class is taking two weeks or longer. The delivery of Int'l shipments has been stalled at airports for 3 or more weeks due to fewer plane flights abroad. Check your tracking information at
USPS.Gov.
COVID-19 RETURNS - Returns should be sent to our warehouse at: IC Network, 5796 Dry Creek Rd., Healdsburg CA 95448. Any questions? Just give us a call!
PLANNING FOR THE HEAT OF SUMMER & WILDFIRES - Located in Northern California, the IC Network anticipates another a challenging fire season due to a record setting drought this year. Last year, our warehouse was closed for a mandatory evacuation for two weeks. We lost power for 24 hours or longer in more than eight preventative power outages which, obviously, make working for you challenging.
We encourage you to order early!
You should always have an extra bottle or two of the supplements that you rely to get you through unexpected emergencies and shortages. If you would like to order 4 or more of any supplement, we are happy to give you a volume discount if you call us by phone!
Frequently Asked Questions
What is the ICN?
Founded in 1994, the IC Network is a health education and medical publishing company dedicated to pelvic pain disorders. We also happen to be the national IC/BPS/PFD/CPPS support group.
Who owns the IC Network?
The IC Network is owned by IC'er Jill Heidi Osborne. It began as her doctoral dissertation proposal for delivering support via the internet to patients who were homebound. It has been rated the top IC website in two peer reviewed studies by Harvard Medical School and the University of London. Your purchases in this store fund the IC support services offered on our
main website.
Where do you ship from?
We are located in Healdsburg, about 80 miles north of San Francisco. We generally ship orders within one business day via the USPS.
If you need your order quickly, please use Priority Mail (4-7 days) or Express Mail (3-5 days). First Class and Media Mail are often very slow (i.e. weeks or longer).
What are the best books for pelvic pain, pelvic floor dysfunction and IC patients?
Breaking Through Chronic Pelvic Pain: A Holistic Approach to Treatment, The IC Solution,
Ending Female Pelvic Pain,
Ending Male Pelvic Pain,
Heal Pelvic Pain,
The IC Chef Cookbook,
Confident Choices: Customizing the IC Diet
Are samples available for the supplements?
No manufacturer currently offers samples.
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Cysto Renew®
