---

Frequently Asked Questions

---

MANUFACTURER'S DELAYS
CystoProtek
Viatris (formerly Mylan Consumer Health) has informed us that CystoProtek will not be available until the middle of April. We realize that this is upsetting to users who rely on CP for the control of their urinary symptoms. Please consider trying CystoMend® in the interim. It is a very close match and is more affordable.
Cysto Renew
Douglas Labs estimates that the product will be available some time in March.

Do you ship to the UK?
On January 1, 2021, the United Kingdom changed their rules and are requiring that we collect VAT at the time of purchase. Unfortunately, there is no software that will allow us to do this. Regretfully, we can no longer ship to the United Kingdom though we will continue to look for options for our British customers.

Where do you ship from?
We are located in Healdsburg, about 80 miles north of San Francisco. We generally ship orders within one business day via the USPS.

What are the best books for pelvic pain, pelvic floor dysfunction and IC patients?
Breaking Through Chronic Pelvic Pain: A Holistic Approach to Treatment, The IC Solution, Ending Female Pelvic Pain, Ending Male Pelvic Pain, Heal Pelvic Pain,The IC Chef Cookbook, Confident Choices: Customizing the IC Diet